FAQ

The legalization of cannabis gave us the idea to create a product that would simplify everyday life for people who consume cannabis.

We particularly thought about the situation on the go: How could we make building and storing cannabis paraphernalia easier and more organized? The solution was the kit - a compact, stylish and functional accessory that stores everything you need in one place. Whether in your pocket, fanny pack or handbag, the kit should make it possible to store all your paraphernalia safely and within easy reach.

From the very beginning, sustainable production was also very important to us. We not only wanted to create an environmentally friendly product, but also to ensure that its production had as little impact on the environment as possible.

On the one hand, we are motivated by this feeling of togetherness and belonging when we spend time together with good friends in a relaxed atmosphere, preferably outdoors...

On the other hand, our goal is to normalize and remove the taboos surrounding herbal consumption in society. The shady times are over!!

We are two friends from Munich. The Baukasten is a part-time passion for us, with no commercial ambitions. Since we do everything ourselves at home, we can ensure high quality. On the other hand, a process can sometimes take 1-2 days longer.

Responsible action is the top priority at the kit. We are aware that we are also bringing another product into the world that requires resources. At the same time, however, we are convinced that our actions can contribute to our mission of removing the taboo surrounding cannabis.

We have therefore made the following operational adjustments to live up to our guiding principles:

The Baukasten is printed with PLA, which is made from 100% organic corn starch. This process produces no waste.

In addition, the box is produced using self-produced solar power or, alternatively, purchased green electricity.

We produce in small batches and almost always on demand. This way we avoid the risk of waste from unwanted products when we have a large inventory.

Shipping is always climate-neutral wherever possible.

You can reach us via our contact form or directly via kontakt@derbaukasten.eu .

It all started with the original Baukasten. We now have other products in development. Follow us on Insta to find out about launches.

Tell your friends about it and let's continue writing the building block story together. Our goal is to normalize and remove the taboo surrounding herbal consumption in society.

It's very simple. The Baukasten is the new way of building. Holistically designed and made as simple as possible, the construction kit means you always have everything with you and within reach. 3D printed with sustainable materials, it is ultra-modern.

We print with 3D printers in Germany with 100% organic plastic, use green electricity and ship climate-neutrally.

The original Baukasten is made of 100% PLA, a bioplastic made from corn starch.

You can use almost all common accessories with the kit. That's why we also offer it empty.

• Papers: Space for all common long papers including paper filters
• Filter: Space for 5 activated carbon filters (6 or 7 mm diameter)
• Lighters: Suitable for BIC, Clipper etc.
• Grinder: Space for a 3-layer grinder (5 cm diameter) or other grinders

A clear YES! Actually, almost anything can be realized using 3D printing. From different surface structures (grained, smooth, ...) to almost any color and engraving. Write us a message and we'll see what we can do.

You can pay with the most common payment methods. These include VISA, Mastercard, MAESTRO and Sofortüberweisung. You can also pay with external payment providers such as Klarna, PayPal and Apple Pay.

As soon as we receive the goods, we will arrange the refund. You will receive this within a few working days using the same method you used to pay.

Yes, we also offer purchase on account through the established payment service provider Klarna. You will receive all further information in the payment process and on Klarna.de

By default, you do not receive an invoice when you shop in our store. Are you a business customer or do you need an invoice/receipt for your purchase for another reason? Then send us an email at kontakt@derbaukasten.eu and we will be happy to help you.

You will receive an email from us with all the information about your delivery. If you do not have the email, you can log into the portal or your account and track and manage your order or view all the information.

Shipping method
Wherever possible, we ship climate-neutrally, e.g. DHL Go-Green (depending on availability in the destination region)

Regions
We ship EU-wide (except Switzerland)

Delivery times
EN: Normally 3-5 working days to reach you.
EU: Usually 7-10 working days to reach you. If it takes longer, you will be informed when you purchase. (We produce after your purchase, and do it part-time)

Prices
DE: 5.90 EUR
All others: 14.90 EUR

As long as your products have not yet been shipped, you can click here and change your address yourself in the portal. Alternatively, you can always write us an email at kontakt@derbaukasten.eu or contact us using our contact form.

It doesn't happen often, but products can be damaged during transport. If this happens, it is important that you take a photo of the packaging and let us know by email. Click here to send the email

Yes! You can always exercise your right of withdrawal within 30 days of receiving the goods! Please note that when returning items, they must be in their original packaging, clean and unused.

You can request and prepare your return directly yourself. Simply click here to register in the portal. There you can select the relevant order for return.

Returns are on us within 30 days of purchase. Please make sure to send them back in mint condition and packaging, because that's on you ;).

As soon as we receive the goods, we will arrange the refund. You will receive this within a few working days using the same method you used to pay.

If your order has not yet been sent, log in to the portal and make the necessary adjustments. If that is not possible, please send us an email . We will do our best to accommodate your requests, but we cannot guarantee that this will still work.

As long as your products have not yet been shipped, you can click here and change your address yourself in the portal. Alternatively, you can always write us an email at kontakt@derbaukasten.eu or contact us using our contact form.

If this is the case, we are very sorry. This is the absolute exception. The best thing to do is to write us an email to kontakt@derbaukasten.eu and together we will find a solution that suits you!

You can log into your account by clicking on the person in the circle in the top right corner. Simply enter your email address and you will receive a one-time code to log in via email.

Alternatively, you can simply click here to register in the portal.

You do not need a password to log in. Instead, you will always receive a one-time code to your email address that you can use to log in.

You can change your address in your profile. Simply click here to log in to the portal.

Have you checked your spam folder yet? If so, please send us an email and we will take care of it.